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Payments & Returns

Payment Policy

Is it safe to use my credit / debit card on Easybuy webstore?

Yes, shopping at Easybuy is 100% safe. We are a CC Avenue Secured SSL certified site which gives maximum security to the users.

CC Avenue uses the latest encryption technology to protect your credit card information. It encrypts your credit card number so that it cannot be read as the information travels over the Internet.

We do not store any credit card details with us as the transactions are done directly between the buyers and the payment gateway

What Credit Cards are supported?

Easybuy accepts all popular credit cards. CCAvenue is the only 3rd party payment gateway in India to be certified by American Express globally as well as the only 3rd party payment gateway in India to be selected as MasterCard Member Service Provider for the Indian region. Easybuy payment gateway engine is approved by CCAvenue.

  

Credit Cards accepted – Brands *

* Please note that we do not accept International Credit Cards as of now

What Debit Cards are supported?

We now accept payments from Debit Cards* users of eighteen major Indian Banks. More banks Debit Cards will be joining this list soon

*ATM Cum Debit Card

Debit Cards accepted - Indian Banks 

What Net banking payment modes supported?

Easybuy has been approved as a Merchant by CC Avenue to accept internet banking payments currently for following banks. More banks will be joining this list soon.

Internet Banking  accepted - Indian Banks  

What Mobile Payment modes supported?

In addition to our Credit Card, Debit Card and Net Banking payment options, CCAvenue has also provided to Easybuy with a convenient Mobile Payment Option for our esteemed customers.

With this mode of payment, we can accept payments for our webstore products and services at anytime and anywhere directly from our customer’s mobile phones. This Mobile Payment option expands Easybuy reach as even customers who do not hold a Credit Card or a Debit Card can now purchase and pay for our webstore products and services easily. Currently, we can accept payments in real time from PayMate and SBI Mobile account holders.

Mobile Payments
 
 
 

 

What other payment modes you accept?

We also accept payments by Demand Draft / Cheque / Money Order.
You can make the DD or Cheque in favor of Easybuy and send it to us at the address given below:

Easybuy,
137 Basement, Sant Nagar,
East of Kailash,
New Delhi - 110065
Cell No.: +91 - 9971784084

In case of cheque payments, orders will be processed only after clearance of the cheque.
Please do not forget to mention your Order Number, Registered Name and registered contact number at the back of the Cheque / DD. It will help us process your order quicker.

In case of Money Order payments, please do not forget to mention your Order Number, Registered Name and Registered Contact number at space provided for message in Money Order Form. It will help us process your order quicker.


Returns Policy

Can I return a product ordered from Easybuy?

On Easybuy we offer you Conditional Return Policy. Within 7 days of receiving your order, you may return any product in its original packaging, for a refund.


Checking the Status of Your Order

How do I check the current status of my orders?

You can check the status of your order in your Order History under My Account.

What does the different order status mean?

Following are the different order statuses you can find under your account history:

Pending – The product is in your Cart and payment is still pending for the same
Under Process – Payment received; order now under process
Delivered – Shipment delivered to you
Cancelled – Order cancelled by you / Amount refunded to you

When and how can I cancel an order?

You can initiate the cancellation of your order if your order status does not change to Under Process even after three days of making the payment.

Do I need to pay anything at the time of delivery of the item?

The total amount charged at the time of placing the order is inclusive of shipping charges, if any. However, Octroi and other state specific charges will have to be paid by you at the time of delivery.

Shipping policy

How much are the shipping charges?

Shipping charges are automatically billed if any in by Easybuy in on all items and reflects in Invoice-cum-Bill.

What is the estimated delivery time?

We make sure that the product gets delivered to the customers within 5-7 business days.

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